Frequently Asked Questions | Victoria Florists

Phone Orders 03 351 7444 | Opening Hours: Monday to Friday - 8.30am - 5.30pm, Saturday - 9am - 2pm | Corner Wairakei and Idris Roads, Fendalton, Christchurch 8052

Christmas hours: 22–23 December 8am - 6pm, 24 December 8am - 3pm, 29–31 December 9am - 4pm.
We will be closed on December 25-28 and January 1-4.
Normal hours resume on January 5.

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Christmas hours: 22–23 December 8am - 6pm, 24 December 8am - 3pm, 29–31 December 9am - 4pm.
We will be closed on December 25-28 and January 1-4.
Normal hours resume on January 5.
Interflora Overseas Orders

Victoria Florists are members of Interflora, so if you'd like to send flowers national or international, we can oblige. For orders, click here.

About Victoria Florists

Who are Victoria Florists?

Victoria Florists is an iconic Christchurch florist that has been in business for 80 years. It was originally located in Victoria Street, before moving to its present location in Fendalton in 1985.

Where is Victoria Florists located in Christchurch?

Victoria Florists is located at the corner of Idris and Wairakei Roads, in Fendalton, Christchurch.

How long has Victoria Florists been operating?

Victoria Florists has been operating since 1935.

Do you have a physical store I can visit?

Yes, Victoria Florists has a physical store located at the corner of Idris and Wairakei Roads, in Fendalton, Christchurch.

What makes Victoria Florists different from other florists in Christchurch?

The reason Victoria Florists stands out from other florists in Christchurch is that the owner, Leanne, has been a professional florist for over 40 years, and she and her team can cater to any occasion. We have a long heritage in Christchurch, and we’re known and trusted to have the best flowers by generations of people.

Do you use locally grown New Zealand flowers?

Yes, we use flowers that are grown locally in Christchurch, as well as flowers grown in Auckland and flown to Christchurch the same day we buy them.

Do you create all arrangements in-house?

Yes, we create all our flower arrangements in-house.

Do you offer same-day flower delivery in Christchurch?

Yes, we offer same-day flower delivery in Christchurch.

Who is the best florist in Christchurch for same-day delivery?

Victoria Florists is the best florist in Christchurch for same-day delivery.

What is the most popular bouquet at Victoria Florists?

The most popular bouquets at Victoria Florists are the ‘Posh’ in green and white, the seasonal ‘Bright & Bold’ and always, Red Roses.

How do I contact Victoria Florists?

You can contact Victoria Florist by phone on 03 351 7444, or by email at flowers@victoriaflowers.co.nz or call in to see us at 107 Idris Road, Fendalton, Christchurch, New Zealand

Flower Delivery

Do you deliver flowers anywhere in Christchurch?

Yes, we deliver flowers anywhere and everywhere in Christchurch, including the city centre and all surrounding suburbs.

What suburbs of Christchurch do you deliver to?

We deliver to all suburbs of Christchurch, including the CBD, Riccarton, Ilam, Fendalton, Merivale, St Albans, Papanui, Burnside, Bishopdale, Avonhead, Hornby, Addington, Sydenham, Spreydon, Cashmere, Halswell, Wigram, Linwood, Woolston, New Brighton, Sumner, Aranui, Parklands, Shirley, Mairehau, Burwood, Redwood, Mt Pleasant, West Morland, Avondale, Marshlands, Brookhaven, Taylors Mistake, Huntsbury, and Heathcote.

Do you deliver flowers to hospitals, rest homes and workplaces?

Yes, we deliver flowers to hospitals, rest homes and workplaces – with some restrictions that depend on the rules of individual facilities. Check with them before ordering.

Can you deliver flowers to Christchurch Hospital or St George’s Hospital?

Yes, we can deliver flowers to Christchurch Hospital and St George’s Hospital. Some wards at the public hospital do not allow flowers. Please check with the ward staff before ordering.

What time is the cut-off for same-day delivery in Christchurch?

The cut-off time for same-day delivery in Christchurch is 2 pm for metro area addresses. For rural delivery, the cut-off time is 12 noon.

Do you offer morning or afternoon delivery?

Yes, we can do morning and afternoon flower delivery.

Can I choose a specific delivery time?

It could be possible to choose a specific delivery time. Please call us first to discuss your needs.

Do you deliver flowers outside Christchurch, such as Rolleston, Rangiora, Kaiapoi or Woodend?

Yes, we do deliver flowers outside Christchurch to areas, including Rolleston, Prebbleton, Rangiora, Kaiapoi and Woodend.

What happens if the recipient is not home at the time of delivery?

If the recipient is not home at the time of delivery, our delivery driver will leave the flowers in a safe place.

Do you deliver nationwide?

Yes, we do deliver nationwide via Interflora.

Do you offer urgent or last-minute flower delivery in Christchurch?

We might be able to provide urgent and last-minute flower delivery in Christchurch. Please call us first to discuss.

How do you ensure your flowers stay fresh during delivery?

To ensure your flowers stay fresh during delivery, we wrap them carefully and include a water source at the bottom of the stems.

Ordering & Custom Arrangements

Can I request a custom bouquet?

Yes, you can request a custom bouquet – in fact, we love creating custom bouquets, it’s our specialty.

Can I choose the colours or style of my flowers?

Yes, you can choose the colours or style of my flowers. To make your choice, visit our website and shop online or come into our store in Fendalton, Christchurch, for inspiration. There, you can either choose from ready-made bouquets or our staff will work with you to create an arrangement you’ll love.

Can you make bouquets based on a photo or inspiration image?

As long as the flowers are in season and available, we can make bouquets based on a photo or an inspiration image. Otherwise, we’ll work with you to create something as close as possible using the flowers we have access to.

Can I add chocolates, candles, balloons or gifts to my order?

Yes, we can add chocolates, candles, or gifts to your order. We have a big selection for you to choose from.

Do you offer flowers for corporate events or office reception areas?

Yes, we offer flowers for corporate events and office reception areas.

Can I place an order by phone instead of online?

Yes, you can place an order by phone instead of online. For phone orders, ring us at 03 351 7444.

Do you offer subscriptions or weekly business flower delivery?

Yes, we offer subscriptions and weekly business flower delivery. Our subscription service is called Daisy Chain. Find out more about Daisy Chain.
Note: We currently accept flower subscription deliveries within Christchurch only. Addresses outside this area cannot be fulfilled.

Do you offer eco-friendly or sustainable flower options?

Yes, we offer eco-friendly and sustainable flower options. Call us to find out more.

Occasions & Events

What flowers should I choose for a birthday?

There aren’t any flowers with special significance for particular birthdays, so that means you can give any flowers the lucky recipient loves.

What flowers are best for anniversaries?

Like birthdays, there are no flowers especially linked to an anniversary, so you can give them their favourite flowers. Red Roses are suitable for any occasion and are always super popular.

Do you offer Valentine’s Day flowers?

Yes, we do offer Valentine’s Day flowers. We’re even here for you if the special day falls on the weekend.

Do you offer Mother’s Day flower delivery?

Yes, we do offer Mother’s Day flower delivery – even if the day falls on a Saturday or Sunday.

Do you offer Christmas flower arrangements and holiday centrepieces?

Yes, we offer Christmas flower arrangements and holiday centrepieces.

What flowers are suitable for sympathy or thinking-of-you messages?

White and green flowers are very popular for sympathy or thinking-of-you messages. Otherwise, we recommend flowers in pastel or softer colours.

Do you make thank you bouquets or congratulations arrangements?

Yes, we can make thank you bouquets and congratulations arrangements.

Can you create large floral installations for events?

Yes, we can create large floral installations for events – in fact, large floral displays are one of our favourite specialties.

Funeral & Sympathy Flowers

Do you create funeral wreaths and coffin sprays?

Yes, we create funeral wreaths and coffin sprays. Funeral Directors have our book, which shows a large range of wreaths and sprays. We work very closely with them to make choosing beautiful commemorative flowers easy.

What flowers are appropriate for a funeral service?

Choosing flowers that are appropriate for a funeral service is entirely up to the family.

Can you deliver flowers directly to a funeral home or church?

Yes, we can deliver flowers directly to funeral homes and churches.

How much notice do you need for funeral arrangements?

We need up to 24 hours’ notice of funeral arrangements, depending on the availability of the flowers the family has chosen.

Wedding Flowers

Do you create wedding bouquets and wedding floral arrangements?

Yes, we create wedding bouquets and wedding floral arrangements. We love doing them.

Do you offer wedding flower consultations?

Yes, we offer wedding flower consultations. Please call us at 03 351 7444 to book.

Do you offer bridal bouquets, buttonholes and centrepieces?

Yes, we offer bridal bouquets, buttonholes for the whole bridal party and centrepieces for the reception. You can choose from fresh, dried, and artificial flowers.

Can you style flowers for wedding arches or ceremony spaces?

Yes, we have years of experience styling flowers for wedding arches and ceremony spaces.

Do you do wedding flower packages? What do they include?

Yes, we can put together a wedding flower package for you. Please call us to discuss what flowers you would like us to include.

How far in advance should I book my wedding flowers?

It’s wise to book your wedding flowers 3 months in advance.

Can you help me choose flowers that suit my colour palette?

Yes, we offer consultations that will help you choose flowers that match your personal colour palette. Please call us at 03 351 7444 to book your consultation.

Dried Flowers

Do you sell dried or preserved flower arrangements at Victoria Florists?

Yes, we sell dried or preserved flower arrangements at Victoria Florists. We have a special Dried Den area in the shop that’s dedicated to dried flowers.

How long do dried flowers last, and how should I care for them?

Your dried flowers from Victoria Florist will last as long as the conditions they’re kept in are suitable – so not damp, and not in direct sunlight. They should also be dusted regularly.

Can I request a custom dried flower arrangement in my preferred colours or style?

Yes, you can request a custom dried flower arrangement in your preferred colours or style.

Corporate Flowers

Do you provide corporate flower arrangements for offices and reception areas?

Yes, we provide corporate flower arrangements for offices and reception areas.

Do you offer weekly or fortnightly business flower deliveries?

Yes, we do offer weekly and fortnightly business flower deliveries. Subscribe to our Daisy Chain service to get your flowers delivered hassle-free.

Can you create floral displays for corporate events, conferences or functions?

Yes, we can create floral displays for corporate events, conferences and functions. Please call us at 03 351 7444 to discuss your requirements.

Real Estate Agent Flowers

Do you provide flowers or styling arrangements for real estate open homes?

Yes, we provide flowers and styling arrangements for real estate open homes. Please call to discuss your requirements.

Can you create thank-you bouquets for real estate clients or vendors?

Yes, we work with the most successful real estate agents all over Christchurch. As for our real estate packages, they include thank you bouquets for real estate clients and vendors.

Do you offer same-day delivery for settlement day or key handover gifts?

Yes, we offer same-day delivery for settlement day or key handover gifts. Our auction day flower delivery service is also very popular.

Flower Types & Care

How long will my bouquet last?

We buy our flowers three mornings a week. Most florists only buy once a week. Which means our flowers are always fresher when you buy them from us. We often hear from clients that our flowers last the longest.

How do I care for fresh flowers so they last longer?

To make your flowers last as long as possible, start by buying the freshest flowers. Use a clean vase, fresh water, and no stems or leaves under water.

Can I request specific flowers like roses, lilies, orchids or sunflowers?

Yes, you can request specific flowers like roses, lilies, orchids or sunflowers. However, they might not be in season. If you have very specific ideas, it’s best to call us first to see if those flowers are available.

What if a flower shown online is out of season?

In most cases, most flowers will be in stock. If it’s out of season, there will be a clear message on the website for that flower. We can try to match the out-of-season flower as closely as possible – but please always call us if you’re unsure or concerned.

Pricing, Payment & Policies

How much does flower delivery cost in Christchurch?

Flower delivery in the Christchurch metro area costs a flat fee of $18.

What payment methods do you accept?

We accept all the usual payment methods: Afterpay, American Express, Visa, Mastercard, or by 7-day account.

Can I cancel or change my order after placing it?

You can cancel or change your order after placing it, unless it has already been made.

What happens if a product is unavailable on the day?

We hold a large and varied selection of seasonal flowers in stock each day. It’s very rare that we’re out of stock, but if we are, and it’s in season, we can usually get it the next day.